FreeOffice Privacy Policy

We value your privacy and are committed to protecting your personal information. Learn how we collect, use, and protect your data.

Last updated: July 14, 2025
Data Encryption

End-to-end protection

Zero Server Storage

Your documents never leave your device

No Content Access

We cannot view your documents

User Control

You have full control over your data

Table of Contents

Welcome to FreeOffice! This Privacy Policy is designed to help you understand how we handle your personal information. As a privacy-first service, FreeOffice is designed to maximize the protection of your privacy.

Core Privacy Principles: FreeOffice processes all documents locally in your browser. Your document content will never be sent to our servers, and we cannot access your document content. All temporary data will be cleared when you close your browser.

1. Introduction

This Privacy Policy describes how FreeOffice ("we", "our", or "the service") collects, uses, stores, and shares information obtained through our website (freeoffice.app) and online services (collectively referred to as "services").

By using our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Our Privacy Commitment

At FreeOffice, privacy is not an afterthought, but a core design principle of our service:

  • Local Processing: All document processing is done locally in your browser
  • Zero Document Storage: Your document content will never be uploaded to our servers
  • Temporary Data: All document data will be cleared after closing your browser
  • No Content Access: We cannot access your document content
  • Minimal Data Collection: We only collect the minimum information necessary to provide and improve services

3. Information We Collect

3.1 Types of Information We Collect

We collect information in two categories:

Data Type Purpose Required
Account Information
（Registered Users）		 Username, email address (for account creation and communication) Optional
Usage Data Browser type, device information, feature usage (excluding document content) Yes
Technical Information IP address (anonymized), operating system, screen resolution Yes
Document Metadata File name, file type, file size (excluding content) Yes

3.2 Information We Do Not Collect

To protect your privacy, we explicitly do not collect:

  • Document content (text, spreadsheet data, presentation content)
  • Personal identifiable information (unless you voluntarily provide it)
  • Location data (unless inferred from IP address, and anonymized)
  • Sensitive personal information (race, religion, health information, etc.)

4. How We Use Information

We only use the collected information for the following purposes:

  • Providing Services: Enabling you to create, edit, and save documents
  • Improving Services: Analyzing usage patterns to improve features and user experience
  • Communication: Responding to your inquiries and providing service updates (only registered users)
  • Security: Detecting and preventing fraud, abuse, and security issues
  • Legal Compliance: Complying with applicable laws and regulations

Analysis Note: We use fully anonymous aggregated data for service analysis. These data cannot be traced back to any individual user and do not contain any document content.

5. Information Sharing

We value your privacy and do not sell or rent your personal information. We only share information in the following cases:

5.1 Service Providers

We may engage trusted third-party service providers to assist with the operation of services (such as hosting, analysis). These providers can only access the information necessary to perform their services and have a contractual obligation to protect your data.

5.2 Legal Requirements

We may disclose information when required by law or to protect our rights, for example:

  • Complying with legal proceedings (such as subpoenas or court orders)
  • Protecting FreeOffice, users, or the public's safety
  • Preventing fraud or technical security issues

5.3 Business Transfers

If there is a merger, acquisition, or asset sale, user information may be part of the transferred assets. We will notify you of any changes in ownership or how information is used.

6. Data Security

We take reasonable measures to protect your information:

6.1 Technical Measures

  • Using modern encryption technology (TLS) to protect data transmission
  • Regular security audits and vulnerability scans
  • Anonymized telemetry data
  • Minimized data retention policy

6.2 Your Role

While we strive to protect your information, you should also take measures:

  • Use strong passwords and enable two-factor authentication (if available)
  • Keep your browser and operating system updated
  • Avoid processing sensitive documents on public computers
  • Regularly back up important documents

Important Note: Since FreeOffice processes documents in your browser, closing the browser tab or window will clear all document data. Please ensure you save your work before closing the browser.

7. Your Rights

Depending on your jurisdiction and applicable law, you may have the following rights:

7.1 Access and Correction

You can access and update your account information (if applicable). After logging in, you can view and edit your information in your profile settings.

7.2 Data Deletion

You can request deletion of your account and personal information. Please note:

  • Anonymous usage data cannot be deleted because it cannot identify an individual
  • After deleting your account, we will permanently delete all associated personal information

7.3 Data Portability

You can request a copy of your personal data that we hold (if applicable).

7.4 Opt-Out

You can:

  • Manage Cookie preferences through browser settings
  • Choose not to receive marketing emails (each email contains an unsubscribe link)
  • Limit data collection through privacy settings (if available)

8. Cookies and Tracking Technologies

We use Cookies and similar technologies to provide, protect, and improve our services.

8.1 Types of Cookies We Use

Cookie Type Purpose Duration
Basic Cookies Providing core functionality (such as keeping you logged in) Session/Persistent
Preference Cookies Remembering your settings (such as theme, language) Persistent
Analytical Cookies Understanding service usage (anonymous) Persistent

8.2 Managing Cookies

You can control Cookies through your browser settings:

  • Most browsers allow you to block or delete Cookies
  • Please note, disabling Cookies may affect service functionality
  • We do not use third-party advertising or tracking Cookies

9. Children's Privacy

Our services are not directed to children under 13:

  • We do not intentionally collect information from children under 13
  • If we become aware that information from children under 13 has been collected, we will take steps to delete it
  • If you are a parent or guardian and believe your child has provided personal information, please contact us

10. Policy Changes

We may update this Privacy Policy periodically:

  • Updated policies will be posted on this page
  • Significant changes will be communicated to registered users via email
  • Continuing to use the service means you accept the updated policy
  • We encourage you to review this policy regularly

We will display the "Last Updated" date at the top of the policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via the following methods:

Email: privacy@freeoffice.app

Mail Address: Room 1, Building 1, Zhongguancun Street, Haidian District, Beijing, China

We strive to respond to all privacy-related inquiries within 30 days.